Form of exchange

IMPORTANT! If you are applying for a resizing or replacement of an existing product with another product, in addition to the form you fill out, you must place a new order and indicate in the comments to your order that you are making an exchange of size or model, respectively. Without placing this information on your order, we will not be able to resize or replace it with another product!
Delivery of the required size is paid by the buyer, because if want to exchange the size you need to place a new order. The cost of delivery is 70 lei (by region), and free of charge in Chisinau.

According to the Law of the Republic of Moldova No. 105-XV of 13.03.2003 "On Protection of Consumer Rights", it is possible within 14 calendar days to replace the product with a similar product or return the funds spent if the product has not been used or has not lost its consumer qualities and, if there is evidence that it was purchased from the seller.

EXCHANGE

Exchange of items is possible only for the following reasons:

• The size is big
• The size is small

It is possible to exchange items for the same model in a different size (if available). If the item required for the exchange is not available, the consumer has the right to demand a refund of the cost of the goods.

THE PROTECTION OF PERSONAL DATA

We inform you that "SPORT SPIRIT" S.R.L. registered as a operator of personal data under number 0001929. Thus, all information containing personal data is stored and used only for the period necessary to achieve the goals, for which it was collected, and in accordance with the provisions established by Law no. 133 of July 8, 2011 on the protection of personal data. In the event that you are requesting a refund for a product or replacement with a similar product or other model, in accordance with Law no. 105 of March 13, 2003 on the protection of consumer rights, the consumer (customer) submits a complaint in this regard. In any of the conditions mentioned above, in order to fully satisfy the complaint, please give us your consent to the processing of personal data.

Categories of personal data that are necessary to identify you as a client (consumer):

- First Name Last Name;
- Home address;
- Contact number;
- IDNP;
- Number and series of the identity card.